Offices Policies for Brookside Anxiety & Mental Health
Cancellation and No Show Policy
Cancellation of intake appointments with less than 72 hours notice will result in a $100 fee.
For appointments following the intake, 24 hours notice is required to cancel or reschedule appointments. Less notice will result in a $50 fee the first time. Subsequent late cancellations will incur the full charge of the scheduled session.
Privacy Practices
Brookside Anxiety & Mental Health takes your privacy very seriously. You can read our privacy practices here.
Read our text messaging terms, conditions, and privacy policy here.
By contacting Brookside Anxiety & Mental Health via text or by providing your phone number, you consent to receive text message responses in relation to your initial communication. Message frequency varies. Message and data rates may apply. You may opt out of receiving text SMS at any time by replying ‘STOP’, sending an email to intern@brooksideanxiety.com, or text 816-678-0661. Reply ‘HELP’ for Support.
Technology and Social Media
E-mail can be a useful means of communication, particularly for scheduling and brief questions. Our providers check e-mails once daily Monday through Friday, so you can expect a response within 24 hours. We do not check e-mails on weekends. As such, matters requiring immediate attention are better addressed by a call.
Our providers maintain several professional social media accounts and we welcome you to follow us. We do not, however, connect with patients through personal accounts (e.g., does not accept Facebook friend requests, does not follow patients through Twitter).